Shipping Policy
Shipping Policy
Store Name: Hidden Accord
Email: support@hiddenaccord.shop
This Shipping Policy outlines how orders are processed, shipped, and delivered.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and U.S. federal holidays) after receiving your order confirmation email.
You will receive a shipping confirmation email once your order has been dispatched.
Processing times may be extended during high-volume periods or promotional events.
Shipping Rates & Delivery Estimates
Shipping charges are calculated and displayed at checkout.
Estimated delivery times:
-
Standard Shipping: 5–10 business days
-
Expedited Shipping (if available): 3–5 business days
Delivery times are estimates and are not guaranteed.
Shipping Coverage
We currently ship within the United States.
We do not ship internationally unless otherwise stated on our website.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Tracking information may take up to 24–48 hours to update.
Delays & Carrier Responsibility
Hidden Accord is not responsible for delays caused by shipping carriers, weather conditions, customs issues, or other circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping details.
We are not liable for orders delivered to incorrect addresses provided at checkout.
If an order is returned due to an incorrect address, additional shipping fees may apply.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery at support@hiddenaccord.shop with your order number and supporting photos (if applicable).
We will work with the carrier to resolve the issue.
Contact Information
If you have any questions regarding shipping, please contact us at: